BY EMAIL: orders@katinakatoo.com
BY TELEPHONE: (781) 556-5522
Give us a call, we are happy to take your order by phone.
Please include your full name and delivery address, style name, color, size and any options (such as cap sleeves).
Include a telephone number where you can be reached and we will call you to go over your order, confirm delivery date and take the payment information.
Please do not email credit card numbers.BY TELEPHONE: (781) 556-5522
Give us a call, we are happy to take your order by phone.
Consultation
We are happy to assist with planning and coordinating your order. Call us Monday through Friday from 9:00 AM to 4:00 PM EST, or email to info@katinakatoo.com at any time.
We are happy to assist with planning and coordinating your order. Call us Monday through Friday from 9:00 AM to 4:00 PM EST, or email to info@katinakatoo.com at any time.
Swatches
If you would like to order free swatches of the dresses that interest you, please email to swatches@katinakatoo.com or call us at (781) 556-5522. Include the style name(s) and color(s) you would like, your complete name and address, contact email or phone number and date of event. Swatches are sent out daily, Monday – Friday, by First Class Mail.
If you would like to order free swatches of the dresses that interest you, please email to swatches@katinakatoo.com or call us at (781) 556-5522. Include the style name(s) and color(s) you would like, your complete name and address, contact email or phone number and date of event. Swatches are sent out daily, Monday – Friday, by First Class Mail.
Sales Tax
Orders shipped to Massachusetts addresses will be subject to MA sales tax.
Orders shipped to Massachusetts addresses will be subject to MA sales tax.
Delivery Times
Our dresses are “cut to order”. Please allow 6-8 weeks for us to make and ship your order.
We ship by UPS ground from Massachusetts. Express shipping service is available for an additional cost.
Shipping Costs
2 dresses$16.00
3 dresses$17.00
4 dresses$18.00
5 dresses$19.00
For addresses within the continental USA by UPS ground. Please allow 1-5 business days for delivery.
Shipping rate per address:
1 dress$15.002 dresses$16.00
3 dresses$17.00
4 dresses$18.00
5 dresses$19.00
6 dresses$20.00
For more than 6 dresses shipping to one address, please email or call for price quote.
Alaska, Hawaii, Puerto Rico and International Shipping
Please email to info@katinakatoo.com or call us at (781) 556-5522 if you require a price quote and time in transit estimation.
We ship by U.S. Postal Service, UPS, FedEX or DHL. Please indicate if you have a preferred carrier.
Include your name, shipping address, number of dresses you plan to order and date of event. For international orders, any applicable customs taxes or duty charges are paid by the recipient of the package.
Payment
We accept Visa, MasterCard, American Express.
We accept Visa, MasterCard, American Express.
Return Policy
Because our dresses are cut to order, we do not accept any returns or exchanges. We do want you to be happy with your purchase and we will work with you to fix the situation if you encounter any problem with your order. Every order is very carefully inspected and packed before it is shipped to you. Any claims must be made within 48 hours of receipt.
Because our dresses are cut to order, we do not accept any returns or exchanges. We do want you to be happy with your purchase and we will work with you to fix the situation if you encounter any problem with your order. Every order is very carefully inspected and packed before it is shipped to you. Any claims must be made within 48 hours of receipt.